Spokane Tech Support & Rapid Response
Interlink’s Spokane tech support team has been providing on-site, phone, and remote access tech support for more than 15 years. Our remote access tools allow us to work with you in real time from any location. This means we can get to work on solving your problem right away, saving you time and money.
Our Spokane tech support team of more than 10+ engineers and field technicians attend weekly training to keep up to date on the latest technologies, potential problems, and solutions. Their wealth of knowledge and experience allows us to respond to your needs in a timely and professional manner. More importantly, we design systems with a proactive approach that trade off most break and fix issues with routine maintenance and identification of problems before they occur.
Interlink also offers a Rapid Response level of service. When you opt in to this service level it means someone will be in touch with you within 30 minutes of receiving your communication for tech support, and someone will be rolling to your location within one hour. Interlink’s help desk techs are available during regular business hours to walk you through any basic issues or questions you might have. Our field technicians are on call around the clock to assist you in case of an IT emergency.
For non-emergency and routine help, email our tech department at firstname.lastname@example.org or call 465-1234
Rapid Response help via phone at 465-1234. If calling after hours please follow the automated prompts.